We apologize for any frustration this has caused."įorum threads on Reddit and Notebook Review showed people noticing that software like CPU-Z and HWInfo are reporting the wrong number of CUDA cores for an RTX 3070. In the interim, we do not recommend using a vBios from another Alienware platform to correct this issue. We’re expediting a resolution through validation and expect to have this resolved as early as mid-June. "This is an error that we are working diligently to correct as soon as possible. "We have been made aware that an incorrect setting in Alienware’s vBIOS is limiting CUDA Cores on RTX 3070 configurations," the company told Tom's Hardware. Please check out the support page here for the updated vBios.”Īlienware is addressing an error affecting the Alienware m15 Ryzen Edition R5 that limits CUDA cores on models with an Nvidia GeForce RTX 3070 graphics card. "We have released a firmware update to help resolve the incorrect setting. "Last week, we discovered our new Alienware m15 gaming system was limiting CUDA Cores on 3070 configurations," A Dell spokesperson told Tom's Hardware. Update: June 11, 2:25 p.m ET: Alienware has updated the vBIOS for the Alienware m15 Ryzen Edition R5 with Nvidia GeForce RTX 3070, which should fix the CUDA core reporting issue.
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